ACCOUNT SAFETY
Ensure
account safety as follows:
·
Set the Primary
user account to be a limited account for daily use to reduce the
impact of any malware or viruses.
·
Setup a Visitor
user account with limited access if one doesn’t already exist. This
account should be used by family and friends rather than the primary user’s
account.
·
Setup a Maintenance
user account with admin rights for system updates and maintenance.
ANTIVIRUS CHECK
Ensure
antivirus prevention is in place. We recommend Symantec, Windows Defender, Avast and MalwareBytes Internet
security software. However, we’ll work with whatever you currently have.
·
Make sure antivirus
software is up-to-date and working.
·
Run a full system
scan.
·
For offices using
Avast, check the group account to make sure everything is reported as running
smoothly on all systems. If this isn’t setup already, a group account will be
setup.
MALWARE SCAN
·
Scan with MalwareBytes
·
Scan with Spybot
Search and Destroy
·
Check for browser
hijacks, malicious plugins, or bad add-ons
SOFTWARE UPDATES
·
Adobe Reader
·
Adobe Flash
·
Java
·
Firefox
·
Chrome
·
Use the Avast software
version check to ensure no other programs need updating.
·
Update remote support
software client as needed.
SYSTEM HEALTH
·
Check available free
drive space.
·
Run Windows updates
·
Run Microsoft updates
·
Check recently
installed programs for suspicious items
·
Remove any unnecessary
software
·
Use Clean My PC if needed to remove stubborn programs.
·
Use CCleaner to remove old files and
settings no longer used.
SYSTEM HARDWARE PERFORMANCE
·
Run a performance
test using the Windows System
Assessment Tool or similar
utility (winsat formal)
·
Check current memory
installed
·
Check the maximum
memory upgrade possible
·
Check current system
configuration (processor, RAM, and other hardware)
·
Check current BIOS and
upgrade if new version exists
SYSTEM BACKUP
·
Check backup to make
sure it’s running
·
Note free / used space
on back up drive
·
Note how far back the
back up files go
·
Attempt to recover a
few files from the backup to ensure the system is working.
INTERNET SPEED
·
Test Internet speed to
make sure the service being paid for is being delivered.
·
There can be a
perception of slow Internet speed if the browser cache hasn’t been emptied in
quite a while. So, emptying the cache every month can be helpful.
NETWORK SECURITY
·
Run a network security
check. – Nessus
SUPPLY LEVELS
·
Check printer ink/toner
levels
·
Check wireless signal
·
Check UPS
·
Check system uptime
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